Our refund policy outlines the conditions and procedures for requesting refunds.
Last Updated: 08 September 2023
Thank you for choosing PandaTemplates.
We value your business and want to ensure your satisfaction with our products. Please read this Refund Policy carefully.
We offer refunds for purchases of Blogger templates made through our website only if the following criteria are met:
- You have encountered a technical issue that prevents you from accessing or using the purchased template.
Due to the digital nature of our products, we do not offer refunds for the following reasons:
- Change of mind or personal preference.
- The template does not meet your specific requirements.
- Purchasing the wrong product.
- Any reason other than a technical issue preventing access to the template.
To request a refund for a technical issue, please contact our customer support team with the subject line "Refund Request".
Provide the following information in your refund request:
- Your name and contact information.
- Date of purchase.
- Order number.
- A detailed description of the technical issue you encountered.
- Any additional information that may assist us in processing your request.
We will review your refund request within 5 business days.
If your request is approved and it meets the eligibility criteria, we will process the refund to the original payment method used for the purchase.
Refunds may take 15 days to appear in your account, depending on your payment provider.
We reserve the right to deny a refund request if it does not meet the specified criteria for eligibility.
If you have any questions or concerns about our Refund Policy or need assistance with a refund request due to a technical issue, please contact us